SERVICE TERMS / VERSION 13 SEPTEMBER 2026

Clear scope.
Clear remedies.

These proposed standard terms apply to a new engagement only when included in the written order accepted by Afan and the client. They do not change an existing agreement retrospectively. Mandatory legal rights remain unaffected.

1. Service and permitted access

Afan provides authorized advertising support and access arrangements specified in the order: partner access to an agency-owned ad account, or authorized access to a personal/business-owned advertising account. Ownership remains with its owner. Afan does not sell or resell ad accounts, personal profiles, passwords, or account ownership. Access must use permitted platform tools and remain consistent with the parties’ authority and applicable platform terms.

2. Written order before payment

The order must identify the account owner and arrangement, account quantity, origin and target geographies, currency, time zone, spend limits, funding method, delivery deadline, support scope, and all applicable charges. It must disclose any upstream dependency and continuity arrangements. No statement of unlimited spend, whitelisted status, or guaranteed approval is made by the package name.

3. Fees, invoices and payment

Single is €100/month for one account; Starter is €200/month for five accounts; Lifetime is €2,000 one-time subject to a separately agreed scope. Volume requirements receive a custom quote. Accepted service-payment methods are Wise and Payoneer, using payment instructions supplied directly by Afan. These methods do not specify how Meta ad spend is funded. Request an itemized invoice showing the legal business, service period, currency, and applicable taxes or payment charges before payment. EUR pricing does not indicate EU establishment or VAT registration.

4. Monthly cancellation

For Single and Starter, notify Afan at least 10 calendar days before the current subscription period ends. Otherwise, the invoice for the succeeding month still applies. Email contact@afanadvertising.asia with the subscription name and requested end date; WhatsApp +63 951 472 3767 is also accepted. Retain your notice. No automatic debit authority is granted by this website.

5. Before delivery and missed delivery

You may cancel before the agreed access is delivered for a full refund of the service fee paid for that undelivered order. If Afan misses the delivery deadline and you do not accept a revised date, you may cancel the undelivered portion for a full refund of its service fee. No replacement or delivery window is promised until recorded in the order.

6. Access faults and continuity

Report a material failure of the agreed access promptly with the order reference and a description. Afan will first seek to restore the contracted service within five business days after receiving the information needed to investigate. Any alternative access requires your agreement and must not bypass platform enforcement. If restoration is not possible within that period, you may end the affected monthly service and receive the unused portion of its paid service fee, calculated from the reported loss of service to the end of the paid period. For a partially affected package, the order’s account allocation determines the affected amount; absent another allocation, each included account has an equal share. Upstream loss of access does not remove this service-fee remedy.

7. Advertising outcomes and client-caused issues

A refund is not promised solely for low conversions, campaign performance, or an ad rejection where Afan delivered the agreed service. Clients are responsible for their offers, claims, creative, landing pages, funding, licenses and campaign operation. Issues caused by a client’s policy breach, unauthorized changes, or failure to fund ads are investigated against the written scope; they do not automatically qualify for a replacement. This does not exclude remedies for Afan’s own failure or rights that cannot lawfully be excluded.

8. Advertising funds

Service fees and ad spend are separate. Refunds of funds held by Meta or a payment provider depend on that party’s process and the funding arrangement. Afan does not promise immediate release of third-party balances. Any unspent funds actually held by Afan must be reconciled against documented authorized spend and returned to the payer, with a statement of the calculation.

9. Lifetime scope

Lifetime is not accepted for payment until a written order defines the covered service, what “lifetime” refers to, account allocation, replacement eligibility and limits, support duration, termination events, and the refund calculation if Afan permanently stops providing it. No unlimited replacement promise is made. Until these points are agreed, select a monthly package or request a Lifetime scope discussion.

10. Refund process

Send the request to contact@afanadvertising.asia with the order reference, payment date, affected service and reason. Afan will acknowledge within two business days and provide a decision or investigation update within five business days. Approved refunds will be initiated within ten business days to the original payer, normally through the original payment method. Provider processing and currency conversion timing may differ. Disputed amounts will receive a written explanation; no blanket “no refund” rule applies.

11. Business and contact

Afan Advertisement Marketing
Business Name No. 7202872
Brgy. Bulata, Cauayan, Negros Occidental, Philippines
contact@afanadvertising.asia
+63 951 472 3767

Afan is independent of Meta. A business name registration is not a claim of Meta partnership or approval.